A Practical, Tactical Guide for Sellers, Managers, and Executives to Reclaim Their Time and Expand Their Humanity

By JD Miller, PhD · Published by Catalyst Ink, Chicago · March 26, 2026

#1 Amazon Best Seller in Sales & Selling, Sales & Selling Techniques, Small Business Sales & Selling, and Business Office Skills (Amazon, April 15, 2026)

Generative AI won't replace the salesperson, but it can take on the research, list-building, meeting prep and reporting that eat most of a seller's week. The AI Handbook for Sales Professionals shows how, role by role, so people can spend the time they get back on the human parts of selling: empathy, trust and judgment.

Drawing on an assessment of 158 AI sales tools, the book lays out three levels of AI maturity, from first experiments to a fully AI-enabled sales organization, with specific uses for sellers, sales engineers, RevOps and enablement teams, front-line managers, and CROs and their executive teams.

Praise

“Most AI books aimed at sales either oversell the magic or drown in jargon that can make a nontechnical professional shy away. This one does neither. JD Miller wrote something I started using and sharing immediately. … Miller writes from real PE-operator experience, and it shows.”
— Shannon Seery, senior sales leader at a PE-backed software company (Amazon review)

“JD Miller nails the irony of the modern tech stack: use AI not to become more digital & automated, but to finally create the space to be more human. … The clear message is that AI is not a replacement - it's like a power suit.”
— John Quigley (Amazon review, United Kingdom)

Editions

Kindle · ISBN 979-8895761977 · ASIN B0GV1JQT5Y · $9.99 · March 26, 2026

Paperback · ISBN 979-8895761953 · $19.99 · 236 pages · March 26, 2026

Hardcover · ISBN 979-8895761960 · $29.46 · 236 pages · April 14, 2026

Subjects

Business & Economics / Sales & Selling / General · Computers / Artificial Intelligence / Generative AI · Computers / Business & Productivity Software / Business Intelligence

Contents

Introduction

Demystifying AI

Getting Ready for AI

AI for the Quota-Carrying Seller

AI for Sales Engineers

AI for the Frontline Manager

AI for the Strategy Setting CRO

AI for Revenue Operations

AI for Sales Enablement

AI for Board Communication and Alignment

Legal and Ethical Considerations for AI in Sales

Where This Is All Heading

Bonus Materials

Read an excerpt

From the Introduction

When I worked with a major airline to build the first web-based airport check-in kiosks, many were concerned about how many customer service agents would lose their jobs. While it’s true today that there is less need for traditional customer service agents to help flyers buy airline tickets over the phone, the ease of self-service has contributed to a massive increase in flight volumes. More than five times as many air passengers are carried globally today as in 1990, increasing the demand for newer, different sorts of airline-related jobs than before.

Early in my management career, I was taught to delegate work to the lowest-cost resource who could accomplish the job successfully. It was advice from a seller who had risen through the ranks to manage a team—instructing me to let go of the day-to-day tactics of managing every deal, teaching my team members to do that effectively so I could spend my time doing higher-level work on more strategic tasks.

Today, AI tools enable us to delegate much more work, and the lowest-cost resource we can send it to is now a computer algorithm, rather than an entry-level worker.

My leadership career has also been informed by my training as a social scientist, which tells me that some skills—particularly those related to interpersonal trust and relationship-building—can only be successfully accomplished by a living, breathing human being.

While I know I’m not smart enough to make precise predictions about exactly how AI will transform our work and personal lives, I am confident it will have a seismic impact.

I think about the web skeptics from years ago who now access it multiple times a day from the phones in their pockets, and I know we can’t pretend AI technologies won’t seriously change our professional and personal lives. But I’m just as sure that those advances will still leave us with jobs that value people with great social and communication skills.

Watch

The author's TEDx talk, "Reclaiming Our Humanity in the Age of the Algorithm": watch on YouTube

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The AI Handbook for Sales Professionals